Return & Refund Policy
Last Updated: Nov. 9 2025
We want you to be completely satisfied with your order. Please review our return and refund guidelines below.
Returns
- We accept returns within 30 days of the delivery date.
To be eligible:
- Item must be unused, unwashed, and in original condition
- Original packaging must be included
- Custom or personalized T-shirts are not returnable unless defective or misprinted
Non-Returnable Items
- Custom or personalized orders
- Clearance / final sale items
- Items damaged from wear, washing, or misuse
Exchanges
- Important: Items can only be exchanged if there was an error on our part.
- Please contact us before returning anything so we can confirm availability.
Refunds
- Once your return is received and inspected, we will notify you by email.
- If approved:
- Refunds are issued back to your original payment method
- Processing typically takes 7 business days
- Shipping costs are non-refundable
Damaged, Incorrect, or Misprinted Items
- If you received the wrong item or it arrived damaged:
- Contact us within 7 days of delivery
- Include photos of the issue
- We will replace the item at no cost to you
How to Start a Return
Please email us at support@egadscustomdesigns.com with:
- Your name
- Order number
- Item(s) you want to return
- Reason for return
- We will reply with step-by-step return instructions.